The relationship between emotional distress and neuroticism at the operational personnel of ambulance services

M. Rus, C. Delcea, C. Siserman

Abstract: The purpose of this article is to analyze the study of the relation between emotional distress and neuroticism regarding the professional operative intervention personnel in the ambulance services. Emergency Medical Services provide medical care to patients at risk in extremely demanding, challenging and interactive environments. In this context, paramedics must have the capacity to deal with emotionally, difficult and stressful situations. Despite the many contextual variables that exist in emergency clinical practice, paramedics have unique roles and responsibilities in dealing with stressful situations. This article examines neuroticism as an overriding domain in all major theories of personality and temperament, being conceptualized as a predisposition to experiencing negative states and correlates with depression and anxiety and disorder as well as most other psychological disorders. Neuroticism also refers to a predisposition to anxiety, tension, self-compassion, hostility, irrational thinking, impulsiveness, self-awareness, depression and low self-esteem, claiming that neuroticism accompanies a susceptibility to emotional distress and indicates a tendency to have unrealistic ideas, ineffective ways to cope with stress, and an inability to control needs.
Keywords: neuroticism, emotional distress, psychological disturbances, professional operative intervention personnel in the ambulance services.